The Tweak Hearing Amplifier Our Easiest and Most Affordable Option
$225.00 – $449.00
The Tweak is built for you–to make sure that you never miss a moment again. Incredibly easy to use, The Tweak uses patented ClikFIT® technology so that YOU can decide which settings sound best to you. Designed by an audiologist with 50+ years in practice, and built to the highest quality standards, The Tweak will have you wondering why you didn’t take this step sooner. See just how easy it is to get help with your hearing.
Easy to set up. Easy to use.
Colors: Champagne and Graphite
- Digital Sound Processing
- 2 Settings: Quiet and Noise
- Digital Volume Control
The Tweak comes with
- Handy pocket-size carrying case
- Instruction manual, quick start guide, warranty card
- One card of 4 batteries (size 312), plus...
Two Thin Tube Accessories Packs – each contains:
– Two thin tubes (right and left)
– One sleeve tip
– Two (6mm, 9mm) open dome tips
– Two (10mm, 12mm) closed dome tips
– Five cleaning lines
Need replacement tips and tubes?
Tips and tubes should be replaced 2 to 3 times per year. These are for use specifically with The Tweak amplifier.
1.22" x 0.45" x 0.3" (30.97 mm x 11.52 mm x 7.64 mm)
0.08 oz. (2.24 g) with battery
The Tweak uses a #312 battery. The average battery life is 5 to 7 days. Keep in mind some functions of the amplifier (volume control, noise compression, etc.) require more energy than others which causes the battery to deplete more quickly than others.
The Tweak has a manufacturer’s warranty of 6 months.
This warranty covers any defect in material or faulty production, specifically excluding batteries, tips, tubes, normal wear and tear, or by misuse or use of the product for other than its intended purpose. Any and all warranties are invalidated if The Tweak instrument has been tampered with or altered in any way, if the serial number has been altered or removed, or if any repairs have been made without authorization. The manufacturer reserves the right to repair or replace the instrument or any defective part, at manufacturer’s expense, within the limits of the warranty.
This warranty does not include a promise of specific listening improvement.
Note: Extended warranty MUST be purchased at the same time as the instrument(s) – it cannot be added at a later date.
If the customer decides to return Tweak during our normal 30-day money back guarantee period, the purchase of the Extended Warranty Policy will also be refunded in full.
With the purchase of a DryDome, your warranty is extended for 6 months, giving you a total of 12 months of coverage. If you purchase both an extended warranty AND a DryDome, you have a total of 24 months of coverage.
An extended warranty card is included in your device packaging. Simply enter your information and follow the directions on the card then mail it to the address listed. That's it!
Call our support team at 1-888-815-3240 for troubleshooting or warranty information.
By purchasing the extended warranty(ies), the customer is eligible for a one-time replacement of The Tweak(s) for $79.00 per instrument.
The policy provides a one-time replacement of a damaged (non-repairable) The Tweak for 18 months from the date of purchase. There is no deductible. Instrument(s) replaced under this policy are warranted for the remainder of the warranty period.
Tweak Hearing must be contacted within 30 days of the date of loss or damage. Call our support team at 1-888-815-3240 for troubleshooting or replacement information.
If you are not completely satisfied with The Tweak, you can return it within 30 days of purchase for a complete refund. Contact Tweak Hearing (1-888-815-3240 or firstname.lastname@example.org) for a return merchandise authorization and ship-to address.
Where can I buy replacement tips and tubes for The Tweak?
The tube and dome/tip need to be changed periodically, typically 2 or 3 times per year. When the tube or dome/tip become soft, discolored, kinked or damaged, obtain replacements at TweakHearing.com or by calling 1-888-815-3240.
How many listening modes are available?
The Tweak has two listening modes: one for quiet environments and one for noisy environments. The noise mode suppresses background noise. The program button is used to switch between listening modes.
Does The Tweak come pre-programmed?
No, The Tweak is not preprogrammed. There are five algorithms available for sampling so YOU can choose what sounds best to you.
How do I switch between Quiet and Noise listening modes?
Once your listening preference is locked in, you can switch between the two modes (Quiet and Noise). Press and hold the upper or lower portion of the rocker switch for TWO (2) seconds then release. Once you release it you will hear a confirmation beep: a single beep for Quiet, two beeps for Noise.
Does The Tweak remember which mode and volume level I used last?
When powered on again, The Tweak starts in the Quiet listening mode and remembers the last volume setting.
Can I adjust the volume of The Tweak?
Yes, in either listening mode, you can still adjust the volume by quickly tapping the upper or lower portion of the rocker switch. As you increase/decrease the volume, you will hear a single beep for each sound level. Also, when you reach the highest/lowest level of volume, you will hear three (3) beeps indicating you’ve reached the minimum/maximum volume.
How do I power off The Tweak?
To extend the battery life, turn off The Tweak by opening the battery door whenever the device is not in use. Do the opposite when you’re ready to use the device. Close the battery door and The Tweak is powered on and ready to use.
What is the battery size and average battery life?
Simply Tweak uses a commonly found size 312 battery. It’s powerful, yet small and economical.
Average battery life: 5 to 7 days
Replacement batteries are sold in the Accessories section of the TweakHearing website.
The thin tube is too small for me. Are other sizes available?
The Tweak includes one set of accessories: a pack of thin tubes and domes/tips. (See page 10 in the user manual for included components.) The pack contains the most commonly used components.
It is important for the sound tube and tip to fit properly in your ear. If you need a different size tip or tube, call 1-888-815-3240 for assistance.
Can The Tweak device get wet?
No. Moisture is the number one enemy of hearing instruments. It can damage the microphone and other components, resulting in costly repairs. Don’t wear the device while taking a bath, shower, spa treatment or while swimming. (See page 24 of the user manual for a list of tips.)
We recommend the daily use of a Dry & Store drying appliance. These dryers are available on the Accessories page of the TweakHearing site.
There's no sound or it's not loud enough.
Ensure that the battery door is closed.
Replace the battery.
Make sure the tip/dome is not clogged.
Make sure the amplifier case and tubing are clean and dry.
Make sure that the amplifier case is positioned properly behind the ear, and that the tip/dome is positioned properly in the ear canal.
Make sure the volume is turned up, by tapping the upper portion of the rocker switch.
Remove the sleeve tip and attach one of the dome tips. Try the vented dome first, and if still not enough sound, try the closed dome. Be sure to secure the tip. (See page 11 in the user manual.)
Excessive ear wax can prevent sound from entering the ear. Contact your physician.
Changes in your hearing can affect how you hear with The Tweak. Contact a hearing healthcare professional if you suspect any change in your hearing condition.
The Tweak is "whistling".
The Tweak device has a best-in-class feedback management system. However, when your hand is near the device, you may hear a whistling noise, which is called “feedback”. This may be caused by amplified sound bouncing off your hand back into the instrument. The noise usually quits when you take your hand away.
If the whistling doesn’t stop once you’ve moved your hand away, ensure that the amplifier case is positioned properly behind the ear, and that the tip is positioned properly in the ear canal.
Try adjusting the volume. Tap the lower portion of the rocker switch to decrease volume.
Instead of the sleeve tip, consider using one of the more closed domes.
If the above fails to reduce feedback, you may need a thicker sound tube and an earhook. Call The Tweak Support at 1-888-815-3240.
Which tube and tip should I use when first setting up The Tweak?
The thin tube delivers amplified sound into your ear. Thin tubes and sleeve tips should be tried first. If you get feedback or whistling, change to a more closed tip. If the feedback continues you may need a thicker tube and earhook. Call us for assistance at 1-888-815-3240. Note: Try decreasing the volume before switching to a thicker tube and earhook.
It is important for the sound tube and tip to fit properly in your ear. If you need a different size tip or tube, call 1-888-815-3240 or assistance.
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