1" h x 1.125" w
0.08 oz. (2.37 gm) – instrument only, no battery, no tip and tube
– Handy carrying case – Instruction manual, quick start guide, and warranty card – Thin Tube Accessories Pack: two common size 2B thin tubes (left and right), one sleeve tip, two 9mm vented domes (already attached to tubes), one 12mm vented dome, two closed domes (9mm and 12mm), five cleaning lines – Earhook Accessories Pack: one earhook, one thick sound tube, three closed domes, one cleaning tool – One card of 4 batteries (size 312)
TweakConnect has a manufacturer’s warranty of 6 months.
This warranty covers any defect in material or faulty production, specifically excluding batteries, tips, tubes, normal wear and tear, or by misuse or use of the product for other than its intended purpose. Any and all warranties are invalidated if the Tweak Connect instrument has been tampered with or altered in any way, if the serial number has been altered or removed, or if any repairs have been made without authorization. The manufacturer reserves the right to repair or replace the instrument or any defective part, at manufacturer’s expense, within the limits of the warranty.
This warranty does not include a promise of specific listening improvement.
Note: Extended warranty MUST be purchased at the same time as the instrument(s) – it cannot be added at a later date.
If the customer decides to return TweakConnect during our normal 30-day money back guarantee period, the purchase of the Extended Warranty Policy will also be refunded in full.
Call our support team at 1-888-815-3240 for troubleshooting or warranty information.
By purchasing the extended warranty(ies), the customer is eligible for a one-time replacement of the Tweak Connect for $199.00 per instrument.
The policy provides a one-time replacement of a damaged (non-repairable) Tweak Connect for 18 months from the date of purchase. There is no deductible. Instrument(s) replaced under this policy are warranted for the remainder of the warranty period.
Tweak Hearing must be contacted within 30 days of the date of loss or damage. Call our support team at 1-888-815-3240 for troubleshooting or replacement information.